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Brazil is frequently
seen as the home of the Amazon rainforest, a multi-ethnic nation
where blacks are the majority and the country of soccer. One fact
that surprises many is Brazil's highly technological landscape.
Apple even has a subsidiary in Brazil.
The Brazilian market
has gained visibility when it comes to advances in the high-tech
industry, and has made impressive growth within the dotcom sector.
Over the years, computers have become popular in Brazil, and that
doesn't look to change soon. In the streets of Brazil's major cities,
computer ad campaigns are prominent. Computers have become a commodity
reaching beyond the most privileged citizens. During the past two
years, Apple Brazil has played a key role in the so-called 'new
economy.' In a country where IBM and Compaq are considered
'big corporations' because of their high prices, the arrival of
a round-shaped computer with unlikely colors took the nation by
storm.
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Since then, Apple
has been marketed to graphic designers, industry players and creative
personalities, much the same way Apple has marketed itself around
the world.
Jokes about iMac
resembling toys surfaced soon after they were launched in Brazil.
At events like Fenasoft, one of the most popular computer
exhibitions in Brazil, Apple Brazil began the task of proving that
the iMac is not a toy.
Today, the iMac, as well as the iBook, have become the darlings
of the Brazilian advertising industry. In this case, Apple was considerably
'helped along' with 'free advertising.' Apple appeared alongside
other products, which strengthened its commercial appeal. Authorized
dealers were key in advertising Apple products, because Apple Brazil
does not yet have an online store.
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Those inclined to
use Windows regularly spread rumors that Apple was about to go bankrupt,
and therefore no one ought to buy Apple products. What those Windows
users did not anticipate was that the worst was over for Apple,
and the iMac was destined to be more than just another pretty computer.
Apple is slowly regaining lost ground from the dark days before
the second coming of Steve Jobs.
Recently, Apple
Brazil launched a Cube advertisement on the major Brazilian TV channel.
In addition to the television campaign, which surprised Brazilians,
Apple has also invested in advertising with cable TV networks, best-selling
magazines, outdoor spots, on buses and in theatres. Apple's attempt
to reach targeted niches is quite clear. According to many users,
Apple's campaigns for cable TV networks are too "American" for the
Brazilian audience. Despite that, the brand is gaining in popularity.
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Unfortunately, Apple
Brazil doesn't disclose even an approximate number of how many iMacs
there are in Brazil. Any number they gave would probably be inaccurate
anyway. High computer prices in Brazil have created a significant
demand for contraband. PowerBooks and PowerMacs are considered too
expensive for the average Brazilian, and are sold on the black market.
Only recently did
Apple Brazil launch AppleLine, a service which allows the purchase
of Apple products by phone. The service has helped increase legitimate
sales.
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Apple's policy for dealers is one
of its weakest points. Apple has different policies for its dealers,
which are currently divided into authorized and professional units.
Apple receives many complaints about the constant changes to this
policy.
Apple allows iMacs to be sold in
specialized computer stores, but also in supermarket chains. As
with Apple's relations with dealers in the United States, miscommunication
between dealers and the company has been a source of friction.
Brazilian Sales: Growth Market
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Microsoft does not disclose
its sales figures, but representatives say sales of Office for Mac
have grown sharply, and are expected to continue. Macromedia's sales
of applications for Mac - Flash, Dreamweaver, Fireworks
and Freehand - represent "between 3% to 5% of (our) total
sales," said Eduardo Souza, Macromedia's country manager.
The number is significant, considering
Brazil did not allow the import of computers from 1976-92. During
that time, a home grown Mac clone company named Unitron created
something called the Mac512, by reverse engineering the Macintosh
ROMs, and creating a version they could legally use in Brazil.
However, Online Apple site Applefritter.com
quotes a former Apple engineer as saying:
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