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Effective Client Management > Using Mac OS X Server
Words by Stuart Wilkes

November 2004

Trying to bring a level of non-intrusive order and management to Mac®-based creative organizations has been a challenge for many years. Allowing creatives to work with technology and not be fettered by it is partly the reason why Macs have been the de-facto standard in all creative disciplines for the best part of the last 20 years.

And, with Mac OS X Server's extensive client management tools, Apple has attempted to make designing your Mac network as intuitive as designing your next logo.

 

The secret to truly effective client management, using Mac OS X Server, is having a strategy and a plan. For example, with an elegant and simple strategy, even the smaller Mac workgroups of five can make use of such networking tips as a standard desktop build, allowing distribution of every in-house application on every studio Mac.

This setup allows for greater studio freedom, permitting users to seamlessly move from one Mac to another taking their data and preferences along with them, preventing downtime as well as blasting a common dike to the creative flow. Another aspect of a great client management strategy could require users to save data in designated share points, ensuring critical backups of all potential masterpieces.
 


The tools that are provided by Mac OS X Server are relatively easy to set up and understand, as you would expect from Apple. Workgroup Manager is realistically the 'nerve centre' of effective client management; within it, the details of users and groups are defined, as are the system preferences for the Macs 'under management', plus, its here, that the disk share points are configured.

 

Along side Workgroup Manager sits what is considered to be the other ‘main administration tool' in Mac OS X Server: Server Admin. In layman's terms, Server Admin is a large collection of ‘on, off, and configure switches.' Here all the services offered by Mac OS X Server, including DHCP, DNS, NAT, Mail, FTP, Print, Web, VPN, Windows®, and a host of others can be configured.

Successful implementations of Mac OS X Server and additional ‘back office technology' will also bring resolution to another technical and strategic issue that plagues many creative departments: adoption of new software. Planned adoptions and rollouts now become a reality by using a combination of additional Apple tools: Package Manager, Apple Remote Desktop, Network Install, and NetBoot.

Many Mac systems administrators within smaller workgroups have grown out of a desktop user role. In fact, in many cases, their sys admin duties compete with design time on a daily basis.

 

Apple does provide extensive documentation on every last aspect of Mac OS X Server (14 volumes running beyond 1500 pages to be exact) that can be downloaded for free from Apple's website. This will greatly assist any sys admin wannabe. But, if you are not up to the task, or would rather be designing on the computer instead of the network, you may want to set aside some time to investigate local managed service providers. These orgs supply all the necessary hardware and software your design shop needs, providing a fast, cost-effective alternative to doing-it-yourself.

Additionally, given Apple has successfully put so much functionality into Mac OS X Server that the untrained could potentially cause major disruption and potential downtime to a Mac installation regardless of how intuitive the setup and maintenance is, managed service providers may be something worth considering.

Whether you are an independent do-it-yourselfer or "that is what I pay you for" minded, Apple OX Server can be used to provide your design shop with better efficiency, giving you the desired advantage.

   
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